1. Introduction

At Sunithon, we respect your privacy and are committed to protecting any personal information you share with us. This policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email, address (submitted via contact forms or inquiries).

• Technical Data: IP address, browser type, device info, and usage data (collected automatically through cookies or analytics tools).

• Order Information: Product details, payment history, delivery info when you make a purchase or service request.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide quotes or services.

• Process orders, installation requests, and billing.

• Improve our website, services, and customer experience.

• Send updates, promotional offers (only if you consent).

• Comply with legal and regulatory requirements.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences.

• Analyze website traffic using tools like Google Analytics.

• Improve functionality and security.

You can control cookies via your browser settings.

5. Sharing Your Information

We do not sell your personal data. We may share information with:

• Trusted service providers (e.g. payment processors, installation partners).

• Government agencies if required by law.

• Third-party partners like SMA, RankRed, or Forbes Solar if needed for product delivery or service coordination.

6. Data Security

We take reasonable steps to protect your data from unauthorized access, alteration, or misuse through secure servers, firewalls, and encryption where applicable.

7. Your Rights

You have the right to:

• Request access to your personal data.

• Correct inaccurate information.

• Ask us to delete your data (where applicable).

• Opt-out of marketing messages.

To exercise your rights, contact us at [your email address].

8. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please read their privacy policies separately.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@sunithon.com